At ZoMi & Co., each piece is crafted with care and inspected before it reaches you.

While we don’t accept returns or exchanges for change of mind, we’re here to help if your item arrives damaged or defective. Please follow these steps so we can make things right:

1. Let us know within 48 hours of receiving your order.
2. Ship the item back to us in its original packaging.
3. Our team will carefully review and assess the product.

Within 1–3 business days, we’ll reach out with a thoughtful resolution, either a replacement or an e-gift card equal to your purchase value, redeemable anytime.